General
How do I sign in?
Civium uses Magic Link authentication — no password required. Enter your email address and we'll send you a secure sign-in link. Click the link in your email to access your account instantly. The link expires in 15 minutes and can only be used once.
Which organizations does Civium search for opportunities?
Civium covers 300+ organizations across four groups: UN agencies and programmes (UNICEF, WFP, FAO, WHO, UNDP, UNHCR, UN Women, UNESCO, ILO, IAEA, WIPO, ITU, OCHA, and many more), international organizations (AIIB, OECD, IMF, IMO, IOM, WTO, EMBL), leading think tanks (Brookings Institution, Carnegie Endowment, CSIS, RAND Corporation, Chatham House, European Policy Centre, Bruegel), and humanitarian NGOs (MSF, Oxfam, NRC, Save the Children, CARE, World Vision, ACTED, DRC, Plan International, and many more). New organizations are added regularly.
What is Civium?
Civium is an AI-powered opportunity matching platform that helps users review role matches based on profile and preference data.
Do you guarantee job placement?
No. Civium provides matching and discovery tools. Hiring decisions are made by external organizations.
How does the AI matching work?
Our system analyzes your CV, skills, experience, and role preferences to identify relevant job opportunities. Each role is compared with your profile and ranked based on factors like skills, seniority level, experience, and sectors of interest. You can then filter results by duty station, organization, and other preferences to narrow down the list.
Is my data secure?
Yes. Your data is protected using encryption in transit and at rest, and stored on secure infrastructure with controlled access. We do not sell your personal data and only use it to operate the service.
Do you share my CV with employers?
No. We do not share your CV or personal information with employers without your action. Our platform helps you discover opportunities — you decide if and when to apply.
What do I get before starting a trial?
After creating your free account and personalising your profile, you'll see a free preview of your top matched opportunities — no payment required for the preview. When you're ready to start a free trial, a payment card is required to activate it. Nothing is charged during the trial period, and you can cancel before it ends at no cost.
Subscription & Billing
How does billing work after the trial?
If a subscription is active after the trial, it renews automatically each billing cycle unless cancelled before the renewal date.
Can I cancel anytime?
Yes. You can cancel from your billing settings. Cancellation stops future renewals; access continues until the end of the billing period.
Privacy & Data
How is my data protected?
Data is processed using secured infrastructure with access controls, encryption, and policy-based retention.
Can I request data deletion?
Yes. Go to Settings → Privacy & Data Rights to export or permanently delete your account and associated data. You must cancel any active subscription before deleting your account. Deletion cannot be undone. For assistance, contact support@mycivium.com.
Product Usage
How often are match results updated?
Updates depend on source availability and processing cycles. New results appear in your dashboard when available.
Can I change my preferences later?
Yes. You can update targeting and notification settings in the dashboard at any time, subject to policy limits.
Can I filter by role type, grade level, or location?
Yes. The dashboard lets you filter by organization, duty station, posted date, and matching score.
Contact
For support questions, contact support@mycivium.com.